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Ready to take your IT to the next level? Book a consultation with our experts today and discover how managed or co-managed IT services can transform your business. Let’s get started!

Extend and Enhance Your Internal Team’s Capabilities

Free up your internal team’s time for strategic initiatives and gain access to additional expertise.

By the Numbers

    • Many internal IT teams are spread to thin. A leading cause of burnout in the IT industry includes heavy workloads and a lack of resources to perform job duties. [1]
    • 43% of Yerbo survey respondents said they had to stop studying for a certification exam because they were unable to find time due to their workloads. [2]
    • 63% of organizations are experiencing a shortage of IT staff dedicated to cybersecurity. [3]

Are Your Internal IT Resources Spread too Thin?

Free up your IT team’s time, enabling them to excel and innovate.

Even the best IT professionals need a helping hand. The reality is that most IT teams are stretched too thin. Technology has become so complicated, that it becomes impossible to keep on top of everything.

Often, internal teams must focus on day-to-day tasks or urgent issues, and are forced to put tasks with a lower level of urgency, but that are equally important—like making sure your backup is running, or your antivirus is up to date—on the backburner.

When you choose Expera’s co-managed solution, we work hand-in-hand with your internal team, providing support in key areas, freeing up their time to take on a more strategic role, providing a second set of eyes, and offering targeted expertise.

Elevate Your Business with Award-Winning Co-Managed Services

Minimize downtime and boost productivity with managed and co-managed IT support.

Gain Access to Additional Expertise

Leverage expert assistance.

In today’s complex business landscape, even the best teams can use additional support. =

With Expera’s co-managed services, you gain access to a team of seasoned IT professionals who bring a wealth of knowledge and experience, providing you and your team with a broader pool of IT experts with specialized knowledge.

Our experts work closely with your internal IT team to provide the support and guidance needed to tackle complex IT challenges.

Ensure Compliance and Build Lasting Customer Trust

What would be the impact on customer trust if your organization experienced a preventable breach?

66% of consumers would not trust a company following a data breach. [1]

Protecting your customers’ data is key to staying compliant with industry standards, regulations, and laws. If you’re working with—or aiming to work with—bigger clients or partners, having solid data management, protection, and cybersecurity in place is a must.

Enhance Scalability

Do you plan on growing your business within the next three years?

85% of small business owners say technology helps them succeed.[1]

Expera’s co-managed IT services provide the flexibility to scale your IT infrastructure as your business grows. By working alongside your internal IT team, we ensure that your systems can adapt to changing demands without overwhelming your staff. This collaborative approach allows you to expand operations smoothly, leveraging both internal and external expertise to meet your business needs effectively.

Stay Secure and Get Ahead of the Compliance Curve

Will your industry be affected by upcoming privacy regulations?

CSO Online reports that 66% of companies expect spending to be driven by compliance mandates in the coming year.[1]

Large companies are increasingly requiring their vendors to demonstrate appropriate cybersecurity and data management solutions. Co-managed services and our team members’ expertise help ensures your IT infrastructure is in line with industry regulations and standards.

Mitigate Risk

Does your organization have cybersecurity measures in place?

Ninety-four percent of organizations have reported email security incidents.[1]

Co-managed IT services provide an additional layer of security and oversight, reducing the risk of downtime, data breaches, and other IT-related issues. This proactive approach helps safeguard your company’s assets and ensures business continuity.

Keep Up to Date With the Latest Technologies

Is your business ready to adopt AI?

70% of finance professionals are planning to invest in AI within the next five years and they will need access to high quality, advanced technologies to optimize the potential of this technology.[1]

AI for work is here, and businesses that don’t leverage it safely, successfully, and securely, are likely to fall behind. As a leading Managed Service Provider and Microsoft Gold Partner, our team is uniquely equipped to ensure your business is able to make the most out of these game-changing tools.

What Our Customers Are Saying

Excellent work by Ardell. She was attentive, professional and expert in her approach. She was able to resolve my issues in a timely fashion. Much kudos and thanks!

On Locked Microsoft Account

Jordan initiated the ticket with Nitro and followed up as soon as he was able to connect with them followed their suggestion and completed this for me. This will make my day to day work process faster like it used to be. Thanks Jordan.

On Nitro Files

Quick, effective help. Solved some issues beyond those in the request as well. Even cleaned up my task bar a bit while he was in there. Awesome. Thanks Scott.

On Login/Update Check

Excellent response time and excellent to deal with. Very happy with the services from Sahil and ALL the tech support.

On Performance Issues on Desktop

Michael O’Keefe was so helpful and knowledge during my phone conversation, and he was able to resolve my concerns momentarily.

Mailbox Forwarding Question

Great Job, fixed issue with VPN quickly! Thank you!

Can’t Access VPN

Very quick turnaround to point me in the right direction. Thank you!

On DOB Reports

Scott helped me to get my conference calls via Teams back on track. I was having the sound and connectivity issues. He fixed it and even checked in with me on couple occasions to make sure it was still working for my meetings. Very happy!

On Teams Issue

Chris didn’t give up in solving the issue. He was patient and kept a great attitude. I truly appreciated it!

On Calendar Issue

Chris got the job done in a fast, efficient way and provided me with clear instructions.  Thanks for the good work.

Laptop Updates

Michael is super helpful, he involved the other party and made sure what we were doing was done safely in the computer environment, he also documented all steps in case we ran into the issue again, finally we can use the printer!

Printer Application Download

I was very pleased as usual with Javed. He came in solved the problems quickly and efficiently. He is very knowledgeable and enjoyable when he comes to our office. Thank you Javed for always going above and beyond.

Sage Update Issue

Excellent work by Ardell. She was attentive, professional and expert in her approach. She was able to resolve my issues in a timely fashion. Much kudos and thanks!

Locked Microsoft Account

I would just like to take this time to express my gratitude on the job well done by Ed Nava with our office phone system migration to MS Teams.  With the short period of about 1 ½ months, Ed was able to complete the project with constant updates, patience and guidance. I really appreciate his effort in assisting me with the migration project and even after with anything MS Teams related. What a great addition to your team!

Microsoft Teams Voice

Why Work with Us

Since we opened our doors in Calgary over 25 years ago, our team has grown to help businesses Canada-wide operate securely and successfully.

We’ll be upfront—our services might not be the cheapest, but when you work with us, you’re investing in exceptional value and quality. With a top-notch toolset, award-winning team, and nearly thirty years in business, we’re all about delivering excellence.

A Proactive Approach

We want to enable internal IT managers to be able to focus on the aspects that are the most critical to the business.

Many internal IT teams must take on a reactive approach: attending to whatever problem is most urgent in order to “keep the lights on”, or being overwhelmed with time-consuming day-to-day tasks. By partnering with us, your team can address important strategic work that enables a greater level of optimization, functionality, and security.

Customized Solutions

You can always count on our team to deliver IT support that seamlessly aligns with your business objectives. We provide tailored IT solutions designed to match your industry, business strategy, and unique needs.

Award-Winning, Trusted Team

Over the course of our two decades in business, Expera IT has been recognized with multiple awards for our exceptional IT services. We’re not just skilled—we’re among the top in the field.

Flat Rate Fee

Benefit from steady and predictable IT costs with our flat-rate fee structure.

Local Expertise

We serve businesses all across Canada with a team based out of key locations in Alberta, Ontario, and Nova Scotia, making it easy for your team to connect and work with ours, whether you’re looking for onsite or remote support.

IT Services Tailored to Your Business

Complement your in-house IT department with access to an entire team of experts and additional support.

Enable your IT manager to focus on strategic initiatives and innovation, or help your business scale without missing a beat.

We work alongside your existing IT team to provide helpdesk support, patch management, and more.

Co-Managed Services

Our expert team provides quick, expert assistance to resolve technical issues and ensure smooth operations, empowering your team to stay productive.

Dedicated end-user technical support helps your staff with any tech challenges, boosting efficiency by solving issues before they slow down productivity.

Stay secure and up-to-date with automated Patch Management that protects your systems by deploying critical updates and fixes without interrupting your business flow.

Maximize your Microsoft 365 environment with expert management, ensuring seamless collaboration, security, and productivity tools that work flawlessly.

Swift troubleshooting identifies and fixes IT issues fast, minimizing downtime and keeping your business running at peak performance.

Streamlined user account management ensures the right access for the right people, enhancing security while simplifying onboarding and offboarding.

Early detection of critical incidents and problems allows us to address issues before they escalate, keeping your systems stable and reliable.

Prevent costly downtime with proactive maintenance and incident management that identifies potential risks and resolves issues before they impact your business.

Ensure smooth, consistent software installation and uninstallation, providing your team with the tools they need without any disruption.

We handle coordination with your Internet Service Providers to quickly resolve connection issues, ensuring uninterrupted online access.

Get the best IT solutions at competitive prices with our procurement resources, delivering the right technology tailored to your business needs.

Protect your data with a cutting-edge breach prevention platform that proactively identifies and neutralizes threats, keeping your business safe from cyberattacks.