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Ready to level up your IT? Chat with our experts today and see how managed IT services can make a difference for your business.

Focus on Your Core Business

Enjoy total peace of mind with quick response times, proactive support, and an award-winning Canada-based team.

By the Numbers

  • Businesses leveraging managed IT services can see a 45-65% [1] increase in operational efficiency and significant security improvements.
  • Organizations that adopt managed IT services see an ROI of up to 224% over three years. [2]

65%

of business leaders see managed services as clearly different from traditional outsourcing.

Source

68%

of respondents deployed managed services for cybersecurity.

Source

Responsive and Knowledgeable IT Support

Whether you’re fed up with slow IT support or just starting out and need some guidance, we’ve got your back.

Discover the difference that comprehensive, proactive IT can make for your business.

We’re a people company that works with technology: we’re here to be your go-to partner, ready to tackle any challenges that come up and spot new ways to help you use technology to achieve your business goals.

Elevate Your Business with Award-Winning Managed Services

Minimize downtime and boost productivity with managed IT support.

Access Fast, Expert Support When You Need It

Is your IT proactive and responsive?

Is there an Expera type statistic we would like to put here?

Our proactive monitoring, combined with our team’s fast response times, keep your business running smoothly. We let you focus on your core business, knowing that we’ve got your technology and support needs covered.

Ensure Compliance and Build Lasting Customer Trust

What would be the impact on customer trust if your organization experienced a preventable breach?

66% of consumers would not trust a company following a data breach. [1]

Protecting your customers’ data is key to staying compliant with industry standards, regulations, and laws. If you’re working with—or aiming to work with—bigger clients or partners, having solid data management, protection, and cybersecurity in place is a must.

Drive Revenue Growth With Confidence

Are you getting the highest possible ROI on your IT budget?

Managed services, when deployed successfully, can help reduce IT costs by 25-45%. [1]

Our solutions ensure your IT infrastructure is optimized, reducing downtime and increasing productivity, while enabling you to focus on strategic initiatives that drive revenue growth.

Protect Your Business

What would be the impact of downtime related to a cyber attack on your business?

60% of small businesses close within six months of a cyber attack. [1]

Ensure your organization remains secure, giving you total peace of mind with our proactive maintenance and incident management.

Empower Your Organization to Succeed With AI

Is your business set up for AI success?

75% of knowledge workers use AI at work today, and 46% of users started using it less than six months ago. [1]

AI for work is here, and businesses that don’t leverage it safely, successfully, and securely, are likely to fall behind. As a leading Managed Service Provider and Microsoft Gold Partner, our team is uniquely equipped to ensure your business can make the most out of these game-changing tools.

Scale Flexibly and Easily

Do you aim to grow your business within the next two years?

Choose solutions that scale with you.

Easily scale your IT with our managed services, built to grow right alongside your business. Whether you’re expanding or streamlining, our flexible solutions adapt smoothly to your evolving needs, keeping everything running at its best, every step of the way.

What Our Customers Are Saying

Excellent work by Ardell. She was attentive, professional and expert in her approach. She was able to resolve my issues in a timely fashion. Much kudos and thanks!

On Locked Microsoft Account

Jordan initiated the ticket with Nitro and followed up as soon as he was able to connect with them followed their suggestion and completed this for me. This will make my day to day work process faster like it used to be. Thanks Jordan.

On Nitro Files

Quick, effective help. Solved some issues beyond those in the request as well. Even cleaned up my task bar a bit while he was in there. Awesome. Thanks Scott.

On Login/Update Check

Excellent response time and excellent to deal with. Very happy with the services from Sahil and ALL the tech support.

On Performance Issues on Desktop

Michael O’Keefe was so helpful and knowledge during my phone conversation, and he was able to resolve my concerns momentarily.

Mailbox Forwarding Question

Great Job, fixed issue with VPN quickly! Thank you!

Can’t Access VPN

Very quick turnaround to point me in the right direction. Thank you!

On DOB Reports

Scott helped me to get my conference calls via Teams back on track. I was having the sound and connectivity issues. He fixed it and even checked in with me on couple occasions to make sure it was still working for my meetings. Very happy!

On Teams Issue

Chris didn’t give up in solving the issue. He was patient and kept a great attitude. I truly appreciated it!

On Calendar Issue

Chris got the job done in a fast, efficient way and provided me with clear instructions.  Thanks for the good work.

Laptop Updates

Michael is super helpful, he involved the other party and made sure what we were doing was done safely in the computer environment, he also documented all steps in case we ran into the issue again, finally we can use the printer!

Printer Application Download

I was very pleased as usual with Javed. He came in solved the problems quickly and efficiently. He is very knowledgeable and enjoyable when he comes to our office. Thank you Javed for always going above and beyond.

Sage Update Issue

Excellent work by Ardell. She was attentive, professional and expert in her approach. She was able to resolve my issues in a timely fashion. Much kudos and thanks!

Locked Microsoft Account

I would just like to take this time to express my gratitude on the job well done by Ed Nava with our office phone system migration to MS Teams.  With the short period of about 1 ½ months, Ed was able to complete the project with constant updates, patience and guidance. I really appreciate his effort in assisting me with the migration project and even after with anything MS Teams related. What a great addition to your team!

Microsoft Teams Voice

Why Work with Us

Since we opened our doors in Calgary over 25 years ago, our team has grown to help businesses Canada-wide operate securely and successfully.

We’ll be honest for you—Expera IT’s Managed Services might not come in at the lowest price point, but what we offer is value and quality based on a carefully curated toolset, award-winning service and support, and expertise honed over the course of nearly three decades.

Award-Winning, Trusted Team

Our team has received numerous accolades for excellence in IT services. We’re not just good at what we do; we’re among the best, and we have the awards to prove it!

Flat Rate Fee

Enjoy predictable IT costs with our flat rate fee structure. No surprises, just straightforward pricing and a proactive approach to support that keeps your budget happy and your operations running smoothly.

Local Expertise

Our Canada-based team supports clients from coast to coast. With team members in key locations such as Calgary, Edmonton, Toronto, and more, we’re always available to support your IT needs, either onsite or remotely.

Customized Solutions

We offer customized IT solutions to fit your industry, business plan, and specific requirements. Our goal is to provide the perfect IT support that aligns with your business needs.

IT Services Tailored to Your Business

Comprehensive, worry-free IT management.

We provide expert support and proactive solutions, while our regular reporting keeps you in the loop.

Fully Managed Services

We help to ensure seamless connectivity by handling coordination with your internet service provider.

Our expert procurement team helps you optimize your IT investments, ensuring that you get the best solutions, technology, and resources.

Protect your business from cyber threats with our advanced breach prevention tools.

Our dependable and responsive support helps to keep your operation running smoothly.

Get peace of mind with our 24/7 emergency support, ensuring immediate assistance whenever you need it.

Maintain continuous infrastructure performance with our around-the-clock support.

Resolve IT issues quickly and efficiently with our responsive helpdesk services.

Empower your team with immediate technical assistance to minimize downtime.

Keep your systems secure and up-to-date with our proactive patch management.

Enhance productivity and streamline operations with our comprehensive Microsoft 365 management.

Quickly identify and fix IT problems to ensure minimal disruption to your business.

Simplify user access and enhance security with our efficient account management services.

Stay ahead of potential issues with our proactive detection and resolution of major incidents.

Ensure optimal system performance and reduce downtime with our proactive maintenance and incident management.